Terms of Service

Last updated: August 31, 2026 (revised)

These Terms of Service govern access to and use of CBA Site Research, including any service experience branded CBA Land Intel (collectively, the "Service"). The Service is operated by Charlan, Brock & Associates, Inc. ("CBA", "we", "us", or "our").

1. Agreement and authority

By creating, activating, or using an account, clicking an acceptance control, or otherwise accessing the Service, you agree to these Terms and our Privacy Notice. If you use the Service for a company or other organization, you represent that you are authorized to bind that organization; in that case, "you" includes that organization. If you do not agree, do not access or use the Service.

The Service is intended only for business users who are at least 18 years old and able to enter a binding agreement for themselves or their organization. It is not offered for personal, family, or household use, and you may not use it where doing so is prohibited.

2. Invitation-only access and account security

The Service is an account-gated business application. Access is issued by an authorized company administrator or CBA. You must use accurate account information, keep credentials confidential, complete required authentication steps, and promptly notify your administrator or CBA of suspected unauthorized access. You are responsible for activity performed through your account to the extent caused by your failure to protect it.

Company administrators are responsible for selecting authorized users, assigning and removing workspace access, and ensuring that their users comply with these Terms. Accounts are personal to the authorized user and may not be shared, sold, rented, or transferred.

3. Limited right to use the Service

Subject to these Terms and any applicable written order, CBA grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to use the Service for your organization’s internal site-research and evaluation activities during the authorized access period. No ownership interest is transferred. We and our licensors retain all rights in the Service, its software, methods, models, interfaces, research workflows, and underlying materials.

4. Customer Content and workspace data

You retain your rights in the information, documents, locations, and other material you submit to a workspace ("Customer Content"). You grant CBA the limited rights needed to host, process, secure, back up, troubleshoot, and support the Service for you and your authorized organization. You represent that you have the rights, permissions, and lawful basis needed to provide Customer Content and to direct CBA to process it.

Do not submit credentials, payment-card data, health information, government identifiers, special-category personal information, or other highly sensitive information unless CBA has expressly agreed in writing to handle it for that purpose.

5. Research, data, and AI limitations

The Service organizes public records, third-party information, and user-supplied inputs to support preliminary professional screening. It is not a survey, title report, legal opinion, engineering analysis, environmental assessment, zoning verification letter, appraisal, permit, or guarantee of approval, value, feasibility, entitlement, or constructability. Data may be incomplete, delayed, inaccurate, unavailable, or changed by its source without notice.

GIS, parcel, and boundary displays are reference-only unless supported by a survey, plat, legal description, or other authoritative document. You must independently verify any material fact, boundary, code requirement, jurisdictional determination, utility condition, approval status, or decision with the responsible authority and appropriately qualified professionals before relying on it.

The Service may use automated and artificial-intelligence-assisted features. Those features can produce incomplete or incorrect results and are not a substitute for human professional judgment. You are responsible for reviewing outputs, checking cited sources, and deciding whether an output is fit for your intended use.

Subject to these Terms, applicable source restrictions, and any controlling written agreement, you may use Service outputs for your organization's internal site-research and evaluation activities. CBA does not represent that any output is copyrightable, exclusive, non-infringing, or suitable for a particular use; any rights that may apply to an output remain subject to applicable law, Customer Content, third-party materials, and provider terms. CBA retains all rights in the Service and its underlying software, methods, models, and workflows.

6. Acceptable use

You may not, and may not permit anyone else to:

• access data, workspaces, accounts, or systems that you are not authorized to access;
• circumvent authentication, tenant controls, rate limits, or other security measures;
• interfere with the Service, introduce malware, probe for vulnerabilities, or attempt to reverse engineer it;
• scrape, harvest, copy at scale, redistribute, resell, or create a competing service from the Service or its outputs;
• use the Service unlawfully, deceptively, discriminatorily, or in violation of privacy, intellectual-property, or other rights; or
• create, upload, request, share, or facilitate material that sexually exploits, endangers, or abuses minors, including child sexual abuse material; or
• use outputs as the sole basis for a high-impact, regulated, safety-critical, or legally binding decision.

CBA may investigate suspected violations and suspend, limit, or terminate access as reasonably necessary to protect people, the Service, data, or third parties.

7. Third-party sources and services

Certain data, maps, research sources, integrations, and AI capabilities are supplied by third parties. Their availability, terms, data quality, and licensing restrictions may apply. CBA does not control those third parties and is not responsible for their acts, omissions, changes, outages, or source content. You may use third-party-derived content only for the permitted internal purpose and subject to any source restrictions shown in the Service or accompanying materials.

8. Fees, pilots, and changes

Fees, pilot scope, support, service levels, and any additional commitments apply only if stated in a written order, statement of work, or other agreement signed by CBA and the customer. We may modify, suspend, or discontinue features, sources, or limits as needed for security, law, operations, or product evolution. We will use reasonable efforts to give advance notice of material adverse changes when practical.

Unless a signed agreement expressly states otherwise, CBA does not make a service-level, availability, or support-response commitment for the Service.

9. Privacy and confidentiality

Our handling of personal information is described in the Privacy Notice. CBA will use Customer Content only as permitted by these Terms and any controlling written agreement, except as necessary to protect the Service, comply with law, or prevent abuse. You will protect CBA’s non-public Service information with reasonable care and use it only as allowed by these Terms.

10. Suspension and termination

CBA may suspend or limit access immediately if necessary to protect users, the Service, data, or third parties; to address suspected misuse, nonpayment, or a legal requirement; or if a customer agreement ends. You may stop using the Service at any time. Provisions that by their nature should survive termination, including intellectual-property, limitations, disclaimers, confidentiality, and dispute provisions, survive.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." CBA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. Nothing in these Terms excludes a warranty or liability that cannot lawfully be excluded.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CBA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE. CBA’S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT PAID TO CBA FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS BEFORE THE EVENT, OR ONE HUNDRED U.S. DOLLARS IF NO AMOUNT WAS PAID.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, the exclusions and limitations in these Terms apply only to the maximum extent permitted by applicable law.

13. Indemnity

To the maximum extent permitted by law, you will defend and indemnify CBA and its officers, directors, employees, and agents from third-party claims arising from Customer Content, your unauthorized use of the Service, or your breach of these Terms, including reasonable attorneys' fees and costs, except to the extent caused by CBA’s gross negligence or willful misconduct.

14. Governing law and venue

Florida law governs these Terms, without regard to conflict-of-law rules. Except where applicable law requires otherwise, the state or federal courts located in Orange County, Florida have exclusive jurisdiction over disputes arising from these Terms or the Service.

15. Updates to these Terms

We may update these Terms from time to time and will post material updates with a revised effective date. Material changes apply prospectively. Before further interactive use after a material update, the Service will require acceptance of the current Terms and Privacy Notice; if you do not agree, do not continue to use the Service.

16. Contract priority, legal notices, and contact

A signed master services agreement, order form, data-processing addendum, or other written agreement between CBA and the customer controls over conflicting online terms. If a provision of these Terms is unenforceable, the remaining provisions remain in effect. For legal, privacy, copyright, or DMCA notices, email cristian@cbaarchitects.com, use the CBA contact page, or mail Charlan, Brock & Associates, Inc., 1770 Fennell Street, Maitland, Florida 32751.

CBA Site Research is a service of Charlan, Brock & Associates, Inc.

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